Effective Date: June 15, 2025
Gentry Oil & Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website, www.gentryoilandservice.com (“Site”).
1. Information We Collect
When you use our website, submit a form, or communicate with us, we may collect the following information:
Personal Information: First and last name, phone number, email address, vehicle details (make, model, year), service address, and city.
Service Preferences: Selected services and communication opt-ins (e.g., transactional or promotional text messages).
Other Information You Provide: Any messages or comments submitted through forms.
2. How We Collect Your Information
We collect information when you:
Fill out forms on our website (powered by GoHighLevel)
Contact us by phone or email
Opt in to receive SMS messages from us
3. How We Use Your Information
We use the information we collect to:
Schedule and deliver mobile vehicle maintenance services
Respond to your inquiries or requests
Send service reminders, confirmations, and follow-ups
Deliver promotional messages if you have opted in
Improve our services and customer experience
4. Text Messaging and Communication
By checking the appropriate boxes on our forms, you can choose to receive:
Transactional Messages – Appointment reminders, confirmations, service updates
Promotional Messages – Discounts, updates, and new service announcements
You can opt out at any time by replying STOP to any message. Text message and data rates may apply.
5. Sharing Your Information
We do not sell or rent your personal information. We may share data with trusted service providers (like our CRM provider, GoHighLevel) strictly for the purpose of delivering our services or communicating with you.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of internet transmission or electronic storage is completely secure.
7. Your Rights & Choices
You have the right to:
Access or update your personal information
Withdraw consent for marketing communications
Request that we delete your data
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect information from minors.
9. U.S.-Only Service
Our services are intended for use in the United States only. We do not target or serve users outside the U.S.
10. Contact Us
For questions or concerns about this Privacy Policy or your personal data, contact:
Gentry Oil & Service
Email: [email protected]
Phone: (417) 763-5135
Website: www.gentryoilandservice.com